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Office Information: About Your Visit

Languages Spoken

English & Spanish

Appointment/Cancellation

Please call to schedule or cancel an appointment at 609.581.2200 prompt 4 followed by prompt 3.

If you are unable to keep your appointment or are going to be delayed, please call our office 609.581.2200 prompt 4 followed by prompt 3 as soon as possible. No shows or cancellation without 24 hour notice will be assessed a $25 fee.

Referrals

If your insurance is a HMO/Managed Care plan, you are required to obtain a referral from your Primary Care Physician before you can be seen. Please coordinate this with your Primary Care Physician within 72 hours of your visit. Appointments will be rescheduled if required referrals are not available at the time of your visit.

Emergencies

Our physicians are affiliated with St. Francis Medical Center and Robert Wood Johnson University Hospital at Hamilton. Our Spinal Surgeon is affiliated with Capital Health System (Helene Fuld Medical Center & Mercer Medical Center), Robert Wood Johnson University Hospital at Hamilton, Robert Wood Johnson University Hospital at New Brunswick and St. Francis Medical Center. In case of an emergency, please notify the emergency room personnel that you would like to be seen by a TOG physician. Some emergencies can be handled in our office, and therefore, you may be requested to come into our office for care.

Billing & Insurance

The office visit fee will vary depending on severity of medical problem and treatment. We accept most insurance plans. Please check with your insurance plan to determine if the visit will be considered in-network or out-of-network. Required at the time of visit is your insurance card, driver's license and appropriate referral(s). If your plan requires you to pay a co-pay, co-insurance, and/or deductible, we require that you pay at the time of your visit. Payment will also be sought for non-covered services. For your convenience we accept cash, checks, VISA, Master Card, American Express, and Discover. If you have questions regarding your bill please call 609.570.2207.

Work-Related Injuries: If your injury is work-related you cannot receive treatment until authorization has been received. Litigation is not a reason for delaying payment of your bills. If your claim is denied or payment is not received, you are responsible for payment of your bill(s).

Prescription and Refills

Please call our office 609.581.2200 prompt 4 followed by prompt 4 for prescription refills so that we may refer to your records. Your physician may recommend a visit for re-evaluation and examination depending on when you were last seen.